Refund Policy - EASYMOVE

Advance payments are generally refundable if a booking is cancelled before service starts, subject to processing charges.

Once a service is completed, refunds are not automatic and will be reviewed based on dispute evidence.

If the assigned driver cancels or fails to arrive, eligible customers may receive a full or partial refund.

Approved refunds are processed to the original payment method. Bank/card processing may take 5-10 business days.

For refund requests, contact billing@easymove.com with booking number and payment details.